The Lincoln County Communications Department
The LCCD dispatches the following first responders to mitigate small and large-scale emergencies;
- Lincoln County Sheriff's Department
- Lincoln County Rescue Squad
- Lincoln Ambulance Service
- 6 Rural Fire Departments (Lincoln, Sylvan Grove, Hunter, Denmark, Barnard, Beverly, and Westfall)
- Lincoln County Emergency Management
The Communication Center operates 24 hours a day, seven days a week, and is responsible for answering all 9-1-1 calls for Lincoln County. The citizens of Lincoln County are provided quick access to emergency services by a qualified team of Communications Officers.
All Commincation Officers are trained as Emergency Medical Dispatchers. They have been trained in EMD for fire and medical dispatch. Our goal is to see that all personnel complete and continue education in this field.
The Communications Center is equipped with the Enhanced 9-1-1 (E-911). Enhanced 9-1-1 is a system that provides the Communication Center personnel with the location (coordinates, address, bulding floor, etc.) information of the 9-1-1 caller. This information is critical when providing immediate emergency services to citizens in need. The E-911 system automatically records the caller's phone number and call information in case the call is disconnected or lost. If this happens, the Communications Officer instantly dials the number displayed by the caller. If there is no answer, law enforcement is dispatched to the location of the phone call to investigate.
If you call 9-1-1 in error, please do not hang up. Please stay on the line and explain your situation to the Communications Officer.
9-1-1 is for EMERGENCIES
NON-EMERGENCY Calls: (785)524-4479
Cellular phone users trying to reach Lincoln County 9-1-1 Center may dial 9-1-1 on their cellular phone. Lincoln County is Phase II complaint, which allows the dispatchers to obtain and map 9-1-1 callers GPS location. It is possilble that your call may be routed to a different 9-1-1 center based upon the tower that your cell service is hitting at the time that 9-1-1 is dialed, these calls may be routed to a call center in one of the following counties: Ellsworth County, Mitchell County, Ottawa County, Russell County or Saline County. All calls routed to another center will be taken and forwarded to Lincoln County 9-1-1.
Telecommunication Device for the Deaf (TDD)
Lincoln County 9-1-1 provides equal access to citizens using TDD devices for communications. TDD is a text message system that is used by speech and/or hearing-impaired individuals to communicate via phone lines with other TDD users.
